Smell Gas? Leave First! Bill Insert
IF YOU SMELL GAS
Leave first, then call us immediately!
This safety information provided in partnership with: Northeast Gas Association (NGA)
If You Smell Gas - Don't Wait
No matter how slight – leave the premises and call us immediately.
What you smell is a harmless chemical called mercaptan. We have added it to help you and your entire family identify natural gas.
How to recognize a leak:
Smell
Recognizing the odor used in the scratch & sniff – similar to rotten eggs.
Sight
Seeing a white cloud, mist, fog, bubbles in standing water or blowing dust.
Sound
Hearing an unusual noise like roaring, hissing or whistling.
What to do if you suspect a leak:
Move to a safe environment and call us immediately. Do not use your telephone or cell phone in your home.
Provide the exact location with cross streets.
Do not smoke, light candles or operate electrical switches or appliances. Doing so can produce a spark, ignite the gas and cause an explosion.
Let us know if sewer construction or digging activities are going on in the area.
DO NOT ASSUME SOMEONE ELSE WILL REPORT THE CONDITION.
Natural gas has an excellent safety record, but like all forms of energy, it must be handled properly. If improperly handled, it may cause a hazardous condition such as a fire, explosion or asphyxiation.
We work diligently to ensure pipeline safety through a variety of measures including:
- Design and construction practices.
- Inspection, monitoring, testing, and notification systems and programs.
- Workforce training and qualification.
- Public education programs.
Call before you dig.
Damage to a pipeline due to excavation activities may cause a gas leak and has the potential to ignite.
Before beginning any excavation activity, have all underground utilities marked-out by calling the number shown to the right.
It’s the law, and it’s for your safety.