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Account Overview
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Energy Efficiency
Energy Performance
Your Meter
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24 Hours a Day
Call 8-1-1 before you dig to have your utility lines marked for free.
When it comes to your business, you want to use the best materials and products available. When you add natural gas to your property, you’re adding the safe, economical, efficient, abundant and reliable selection for your heating needs. It’s more affordable than other heating options and it’s better for the environment. But before a gas service line can be installed, the following guidelines must be met:
Typically, meters will be installed outside the property, opposite the driveway. However, we may install the meter in another location that we determine to be reasonably accessible, convenient and safe.
Completing the service installation process involves three simple steps:
If you’ve met the requirements above and are ready to get started, you can, at no obligation, complete the online application to initiate the process. Once submitted, installation will be scheduled with our construction crews and completed based on current backlogs.
A representative will assess whether or not payment is required based on your completed application and a field investigation at your business.
If required, pay for your service line. Then contact the New Services Department to schedule your installation.
National Fuel New Services Department
365 Mineral Springs Road #3
Buffalo, NY 14210
Local: 716-827-2343
Toll-free: 1-800-365-3234
Fax: 716-827-2322
Where conditions permit their use, National Fuel can install an Excess Flow Valve (EFV) on your natural gas service line (the underground line that runs from the main line to the meter).
If you’re considering natural gas suppliers other than National Fuel for your new service line, we encourage you to approach your decision as if contracting for other services at your business. To help, we have several resources available for you.